Privacy Policy

1. Introduction

Kōjō Communication Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number
• Account Information: Username, password, subscription and token details
• Usage Data: Practice session data, test scores, progress metrics
• Audio Recordings: Voice recordings for practice and analysis
• Technical Data: IP address, browser type, device information
• Cookies and Analytics: Cookies and similar technologies for site functionality and analytics (e.g., Google Analytics, Clarity)

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your transactions, subscriptions, Practice Token purchases, and coaching bookings
• Analyze your practice sessions and provide AI feedback
• Improve our products and services
• Communicate with you about updates and support
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Payment and Booking Providers: Stripe, PayPal, and TidyCal to process payments and coaching bookings
• Service Providers: Firebase for hosting and authentication, Google Analytics and Microsoft Clarity for site analytics, Formspree or similar for contact form management
• Legal Requirements: When required by law or to protect our rights

5. Data Retention

We retain your personal information for as long as your account is active or as long as needed to provide the service. If you delete your account, we will remove or anonymize your data unless we are required to keep it by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data

8. Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: support@kojoacademy.com
Address: 3-3-13 Nishishinjuku, Shinjuku-ku, Tokyo 160-0023, Japan