Commerce Disclosure & Business Registration
This page provides information about Kōjō Communication Academy as required under Japanese commercial transaction laws and international payment processor requirements.
Business Owner Name
Grant Wallace Prentice
Kōjō Communication Academy
Business Address
2F, Nishishinjuku Mizuma Building
3-3-13 Nishishinjuku, Shinjuku-ku, Tokyo 160-0023
Japan
Phone Number
+81-3-5228-1746 (Support hours: Weekdays 10:00–18:00 JST)
Email Address
support@kojoacademy.com
Sales Price
Prices including tax are listed on each product page.
Additional Fees
Internet connection fees, bank transfer charges, and any data usage fees incurred are the responsibility of the customer.
Accepted Payment Methods
- Credit card (via Stripe)
- PayPal
- Bank transfer
Payment Timing
Credit card / PayPal: Charged immediately upon order.
Bank transfer: Must be completed within 3 business days of the order. Service will begin once payment is confirmed.
Delivery Timing / Service Provision
Self-study course and app access: Available immediately after payment confirmation.
Coaching sessions: Conducted via Zoom at the reserved time after booking through Acuity Scheduling.
Refund, Cancellation & Exchange Policy
Customer-Initiated Cancellations
Self-study courses / app: As digital goods, refunds or cancellations are not available after purchase.
Coaching sessions: Fully refundable if canceled at least 24 hours in advance. No refunds for cancellations made within 24 hours of the scheduled session.
Refunds for Technical or Service Issues
If a technical issue prevents service access and no alternative is available, a refund may be provided on a case-by-case basis.
How to Request Refund or Cancellation
Please contact us through the Acuity Scheduling system or via our contact form.
Support Hours
Weekdays 10:00–18:00 JST (excluding weekends and holidays)
Email: support@kojoacademy.com
Phone: +81-3-5228-1746
Supported Environments
This service is browser-based.
Recommended Browsers: Latest versions of Google Chrome, Safari, or Firefox.
Compatible with smartphones, tablets, and PCs.
Subscription Billing Information
Monthly Plan: ¥1,000 (incl. tax)
Special Launch Campaign: ¥500 for the first month
Billing begins on the sign-up date and renews automatically every month.
You may cancel anytime. No partial refunds are provided after billing.
Business Type & Products/Services Offered
Kōjō Communication Academy is an English language education provider specializing in Versant test preparation and business English training. We offer:
- Versant Pro Trainer App: A digital application for practicing and preparing for the Versant English Test (¥500-¥1,000/month)
- One-on-One Coaching: Personalized English coaching sessions focusing on test preparation and business communication (¥3,000-¥9,000/session)
- Coaching Packages: Multi-session discounted packages for ongoing language development (¥18,000-¥80,000)