Frequently Asked Questions

Find answers about the Kōjō English App, coaching services, and study resources

General Questions

1. What is the Kojo English App – Versant Pro Trainer?

The Kojo English App is a self-study platform designed to help you improve spoken English and prepare for the Versant test. It offers realistic practice, AI-generated feedback, and an option for expert coaching support.

2. Who is the app and website for?

Our tools are built for non-native English speakers—students, job seekers, and professionals—looking to boost their communication skills for assessments, interviews, or global careers.

3. Is this an official Pearson product?

No. While the app mimics the format of the Versant test, it is an independent training resource not affiliated with Pearson.

4. What services do you offer beyond the app?

Kōjō Communication Academy also offers personalized coaching, a self-study PDF guide, and a growing library of strategy-focused resources to help you prepare smarter.

Using the App

5. How do I start using the app?

Go to app login and register. From the dashboard, choose a test part (A–F) or full mock test. Follow instructions and speak into your device to get feedback.

6. Can I retake a section or test?

Yes. Premium users can retake all parts as often as they like and receive new feedback each time.

7. What if my microphone doesn't work?

Ensure your browser has microphone permissions and that no other app is using it. Try refreshing or switching devices if needed.

Feedback and Progress

8. How does the app evaluate my English?

The app uses AI to analyze your responses and score areas like grammar, vocabulary, fluency, and clarity.

9. Are these official Versant scores?

No. These scores are for practice and guidance. They help you identify areas for improvement before taking the real test.

10. How reliable is the AI feedback?

It gives consistent, actionable feedback. While not perfect, it's a strong tool to support self-directed learning.

11. What do the feedback categories mean?
  • Grammar – Sentence structure and accuracy
  • Vocabulary – Word choice and range
  • Fluency – Smoothness and pace
  • Clarity – How easy it is to understand you
12. Can I track improvement over time?

Yes. Premium users have access to a Progress Tracker that shows your performance history.

Learning & Resources

13. Are the questions like the real test?

Yes. The timing and structure are designed to match the real Versant experience.

14. Do you offer coaching?

Yes. You can book one-on-one coaching sessions through our main website. A trained coach will help you understand your feedback and improve effectively.

15. What is the free self-study guide?

We offer a professionally written PDF guide that explains the Versant test structure and strategies for success. Register to download it free.

16. How often should I practice?

We recommend 3–4 sessions per week with careful review of your feedback. Balance between full tests and targeted practice parts.

17. Are there other study tools besides the app?

Yes. We offer downloadable materials, coaching programs, and new strategy guides for each test part—coming soon.

Access & Payments

18. What does the app cost?
  • Free Demo (¥0): One practice set per part + AI feedback
  • Premium Month 1 (¥500): Unlimited practice and full mock tests
  • Premium Ongoing (¥1,000/month): Unlimited access, cancel anytime
19. How do I upgrade or book coaching?

Upgrade directly in the app. For coaching, visit our website and complete the booking form.

20. What payment methods are accepted?

We accept major credit cards securely via Stripe.

Technical Help

21. The app crashed—what should I do?

Refresh your browser or try another device. If the issue continues, contact us through the support form.

22. How do I get help?

Use the Contact Us form on the website. We'll respond within 24–48 hours.

Privacy & Data

23. Is my voice data saved?

No. Audio is processed only to generate feedback and is not stored after test review ends.

24. What happens to my personal data?

We use your data only to personalize your learning. It is never shared or sold.

25. Can I delete my account?

Yes. Log in, go to account settings, and select "Delete Account" to permanently erase your data.